Ensuring our patients health information is secure and private is one of our top priorities. All personal health information is encrypted end to end.
The Medical Consultant is a self-pay service and does not bill medical insurance. However, you will be provided with a report and at you request we can provide you with a receipt which you can submit to your insurance company. Some insurance companies do pay for second opinion consultations and may be able to reimburse you. However, you should speak with your insurance provider to determine this.
Yes, we can mail your disk back to you. You will have the opportunity to select this choice during your sign up for a second opinion consultation. There is an additional $20 charge.
Yes, you can access your personal health portal from any internet enabled device by using our secure login with your unique login credentials.
Yes, The Medical Consultant can be accessed from a smart phone, table device, or computer with internet access.
There are great variabilities in the different imaging equipment that imaging providers use. The quality can also be heavily affected by your body weight, body morphology, motion by you during the exam, as well as artifacts that can
occur. However, even exams that are not perfect still usually offer some diagnostic information. As part of your second opinion the specialist will let you know if your exam is non diagnostic or of limited value in diagnosing your illness.
If you are not able to get your disk to transfer the files to our website, then you can always mail the disk and information to us directly. There is a link embedded in our site so that you can select to mail the images to us and it will automatically send someone the next business day to the address you select to pick them up for delivery to us.
You will always have access to all your second opinion reports that we provide for you in your Personal Health Portal. From there you will have the option to print your documents.
Your personal health information will always be kept private following HIPAA stands. Please make sure you do not share your login information with anyone else to preserve your confidentiality.
There is complete description of each service and what you will get on our
website. However, you are also able to email us with questions or call if you can not find the answer to your question on our website.
Yes, in the process of providing the second opinion consultation our specialists will not only provide you with the second opinion report, but they will also recommend additional imaging or studies for you when appropriate.
Your medications and dosages will be reviewed by a Doctor of Pharmacy and they will make recommendations for you and your doctor to consider regarding drug interactions and dosages.